Residential VoIP Telephony

SharkNet Billing System

Residential VoIP Telephony

Efficient & flexible solution

SharkNet platform that enables VoIP telephony providers to launch, price and provision their services. Supports Caller-ID (ANI) based billing, with both prepaid and postpaid billing models, as well as prepaid calling cards and account/PIN systems with Interactive Voice Response (IVR).

Power of having the information
Being informed is the key for succeeding in VoIP. Our reporting modules are designed to furnish you with the essential and relevant business information. You need custom reports? No problem, just ask and our development team would be more than happy to assist.

Features & Benefits

Scalability
Unlimited potential of customer definitions. As your company grows, the system scales ( i.e. current productioncan handle unlimited customer definition

Business Models
1-Local access number, ANI recognition
2-ATA service registered with SIP servers
3-DID (remote numbers) services
4-Calling cards platform access
5-Collect calls

Price List Definition
Unlimited price list / cost list definitions. Compatible with CVS. & Excel formats. Additional formats available upon request

Tax Definition
Ability to define federal, state and local taxes. Flexibility to apply separate tariff on services and calls. Ability to integrate with external taxation software.

Promotions
Our platform allows you to define promotions according to day of the week, time of the day routing. With our fully integrated system you can create promotions in minutes.

Flexible Invoicing
Our multi dimensional invoicing engine gives you the flexibility to deliver invoices in variety of mediums. It enables you to administer reoccurring charges, as well as print or email the statements.

Prepaid Operations
Define clients with an established credit limit. The platform authenticates each call discounting the balance owing/credit in real-time.

Customer Web Portal
As part of our platform we custom design your client web portal to reflect your corporate look and feel. Your customers can easily access their usage reports, invoices. We also provide trouble ticket access and ecommerce page upon request

Commercial & Technical ReportsPull
variety of different reports i.e. profit, traffic volume, overdue invoices, termination quality by destination, vendor traffic, daily usage and potential fraud reports, among others.

Compatibility, Integration & Portability
Real-time integration with most of the VoIP equipment available on the market.

DID´s
Local number stock management that allows auto provisioning and control.