Wholesale Termination

SharkNet Billing System

Wholesale Termination & Origination

Features Benefits

Enjoy the benefits of our family of solutions for commercial VoIP operations We offer a VoIP billing solution tailored to each business model.

Traffic Volume
Our platform supports a large volume of daily traffic. We have integrated clients whose traffic volumes exceeded 5 million minutes per day. The system has been stress tested at 90 concurrents attempts per second.

Load Balance Redundancy
In order to support high volumes, we support hardware load balancing and database redundancy.

Configuration Per Customer
System is ''per client'' customizable. It allows for per client multi cycle billing periods,Separate Features list,special services.

Price List Management
Dynamic and easy to handle price list management module. Import/export from Excel, manipulate resale/cost within the system, per country break-out, origination fees, and 800 access fees A-Leg.

Provider Reconciliation
Seamless vendor definition and reconciliation. Since every call is rated on multiple legs, system lets you pull vendor reports and compare them to the invoices you receive.

Traffic Quality Control
A decrease in termination quality leads to profit loss. We provide real-time quality control counter measures to help you stay on top of your business. Our software is user friendly and customizable to meet all your QoS needs.

Client/Provider Web Portal
We offer a white label client portal for your customers to have access to their usage and interactive communication space. Wholesale clients find it invaluable to have a real time access to their traffic. Retail clients can view their usage and open trouble tickets.

Invoices, Payments, Balances
Our platform keeps records of invoices, payments, and customer balances. The invoice engine is customizable to send out overdue account alerts, automatically block tardy clients and schedule automatic reoccurring payments.

Prepaid Operations
Our system supports real-time authentication. The clients exceeding preset credit limits are automatically disconnected

Commercial & Technical Reports
You have access to all business critical commercial and technical reports.

Commercial reports:
Profit, Customer totals, Usage per provider, Traffic distribution according to clients, destinations and more. Technical: ASR, ACD, PDD, graphical interface of vendor performance, volume overlays and more

Trouble Ticket Module:
Fully integrated trouble ticket module via Username or self accessed via client portals. Ticketing system allows you to keep track of customer complaints as well as prioritize your level of service and attention to problems.

Report Portability:
All of our reports can be exported to PDF, Excel and HTML format.